Buying guide

Authorised retailer:
what really changes

9 June 2026 · 4 min read · By Mariani Design

Our showroom on Via Uberto Visconti di Modrone 8a, San Babila — Milan.

"The product is the same anyway." It's the line that most often leads to buying a design piece from the wrong seller. Sometimes the product really is the same. Everything else — what matters when something goes wrong — is not.

Online you find deals on design brands that look unbeatable. Often behind them lies the so-called grey market: parallel imports, end-of-line stock, unauthorised channels. The sofa arrives, sure. But if a part is missing, if the finish isn't the right one, if in two years you need a spare, you discover what you actually bought: just the object, with no one behind it.

What an authorised retailer guarantees

Being an authorised retailer means having a direct relationship with the brand. For the client that translates into very concrete things.

The concrete benefits

Full warranty — recognised by the manufacturer, managed by us.

Spare parts and support — access to original parts even years later.

Real configurations — every fabric, finish and size variant, not just the in-stock ones.

Full catalogue — not only what's on display.

Authentic product — no grey market, no surprises.

Design setting in the Mariani Design showroom
In the showroom you see and touch the real materials — not an image on a screen.

More than fifty brands, one point of contact

We represent over fifty Italian and international brands — from Arflex to FLOS, from Zanotta to Cattelan Italia, from FIAM to Gessi. The advantage isn't only choice: it's having a single contact who knows the products, helps you configure them and then follows delivery and assembly with an in-house team. You can discover many of them in our iconic design collection.

"The lowest price shows immediately. The value of having someone behind the product shows when you need it."

And if you're after a piece we don't have on display?

It happens often. As authorised retailers we can also order products not in the showroom, in the configurations you need. If you have a design brand piece in mind — even if you don't see it on our site — write to us: we'll check availability, variants and timing.

Looking for a design brand?

Ask us about availability and configurations

Message us on WhatsApp with the piece you're after: we'll tell you variants, timing and price as an authorised retailer.

Message us on WhatsApp